FAQs
Booking & Check-In
How far in advance can I book a party?
Parties can be booked up to 90 days in advance.
Can I reserve multiple time slots in a day?
No, to allow more families to book parties, guests may reserve only one time slot per day.
Does it cost to reserve a party?
A $50 deposit is required to secure your party. Your deposit will be refunded if you attend your party as scheduled.
What is the cancellation policy?
To receive a full refund of your $50 deposit, cancellations must be made at least 24 hours in advance.
Do I need to check in when I arrive?
Yes, please check in at the front desk upon arrival. A staff member will assist you and direct you to your space.
Setup & Party Space
When can I set up for my party?
You may arrive 30 minutes before your scheduled party time to set up.
Will I have a private party room?
No, our community center uses a shared space with designated tables and chairs for each party.
How many tables will I have, and what size are they?
- Birthday parties: 4 rectangular (8-foot) tables
- Special Events: 5 round (6-foot) tables + 2 rectangular (8-foot) tables
How many chairs will I have?
The standard setup includes:
- Birthday parties: 21 Chairs
- Special Events: 35 Chairs
Do I need to clean up after my party?
No, our staff will handle both setup and teardown for your event.
Food & Decorations
Can I bring my own food and drinks? Can I light candles on my cake?
Yes, you are welcome to bring your own food and drinks. Birthday candles may be lit on cakes.
Can I bring crockpots or food warmers?
Yes, electrical outlets are available in your designated area for keeping food warm.
Is there a kitchen available? Can you store food for me?
No, there is no kitchen available for party use. Our café does not have space for food storage.
Are there rules for decorations?
Yes:
- No tape on the walls
- No glitter or confetti
- Table decorations are allowed
Entertainment & Amenities
What is available at the café?
Revival, our in-house coffee shop, offers hot and cold beverages, snacks, and desserts.
Can the TVs or music be changed during my party?
No, the TV and music settings cannot be adjusted.
Can I bring inflatables, live entertainment, animals, or roller skates?
No, outside entertainment and items like inflatables or roller skates are not allowed.
Can I make a donation?
Yes, donation kiosks are located at the main entrance, or you can give online.
Logistics & Accessibility
Can I pull my car up to the entrance?
No, parking is available nearby, but cars may not be pulled up to the doors.
Is there anything available to help carry in supplies?
Yes, wagons are available. Please check in at the front desk to request one.